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Last updated: August 26, 2026

This section is intended to make the applicable process easy to understand. This page outlines the practices that apply when customers shop through this website.

In day-to-day handling, the rule below is used for this type of request. We can help with orders, products, shipping, damaged or incorrect merchandise, payments, refunds, privacy requests, and questions about our policies.

The relevant expectations can be summarized in the following way. For an order question, provide the order number and checkout email. For a delivery issue, include the tracking number. Product concerns should include clear photos or video. A privacy request should identify the specific right the customer wants to exercise.

For a smooth review, the conditions in this paragraph should be followed. Response time may be longer during busy periods or holidays, while a carrier investigation is open, or when the information needed to review a request has not yet been provided.

Email: koldragon092@gmail.com
Mailing address: 146 Liberty St SE, Salem, OR, 97301, United States
Phone: (503) 239-4931